Our lives are so much simpler now than they used to be. We have so many labour saving gadgets. But does anyone feel like me that technology has gone too far. All these automated services, that save so much time, but don't work!
Just spent at least twenty minutes to pay my gas bill. I wanted to pay with my card over the phone and did so. Got to the end of the procedure after they repeated all the relevant detail after I had given it. Then they said the transaction could not be authorised. Then I had to waste more credit on my phone waiting to talk to a human! Then we repeated the whole procedure again and this time it went through. Nothing different and no explanation.
What is all that about?
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